Netflix reversed customer losses and provided a slightly more bullish outlook than Wall Street expected, projecting a new ad-supported streaming option would help attract 4.5 million subscribers by year’s end.

From July through September, Netflix attracted 2.4 million new subscribers worldwide, more than double the 1.07 million consensus forecast of analysts polled by Refinitiv.

During the quarter, Netflix released the final episodes of sci-fi hit “Stranger Things” plus serial-killer series “Dahmer – Monster: The Jeffrey Dahmer Story,” which became one of Netflix’s most-watched series of all time.

The streaming giant is working to kick-start membership growth after a sudden decline in the first half of the year, when the company’s subscriber base shrunk by 1.2 million amid a rocky global economy and growing competition for online video viewers. Netflix now has a total of 223.1 million subscribers around the world.

Most established services have stopped growing in the United States, where the market has reached maturity. Newer entrants, such as Paramount Global’s Paramont+, are picking up market share thanks to live sports programming.

Scene from “Dahmer – Monster: The Jeffrey Dahmer Story”
“Dahmer – Monster: The Jeffrey Dahmer Story” became one of Netflix’s most-watched series of all time.
©Netflix/Courtesy Everett Collection

In its quarterly letter to shareholders, Netflix noted that rival media companies are losing money as they try to attract streaming viewers.

“Our competitors are investing heavily to drive subscribers and engagement, but building a large, successful streaming business is hard,” the letter said.

Netflix estimated that competitors would end 2022 with combined operating losses of “well over $10 billion,” compared with Netflix’s annual operating profit of $5 billion to $6 billion.

For the third quarter, Netflix topped Wall Street projections with revenue of $7.9 billion, up 6% from a year earlier. Earnings were $3.10 per share.

The company’s forecast of 4.5 million customer pickups by the end of 2022 came in slightly ahead of Wall Street estimates, which had averaged 4.2 million. For the fourth quarter, Netflix is projecting revenue of $7.8 billion — a sequential decline it blamed on the strong value of the U.S. dollar.

Netflix is launching a $7-per-month streaming plan with advertising in early November to attract cost-conscious customers, a move executives had long resisted. Walt Disney, Warner Bros Discovery and other companies also offer, or plan to offer, ad-supported options in the battle for audiences.

While Netflix is making various changes to propel growth, the company said it remained committed to releasing all episodes at once to allow binge watching.

“We believe the ability for our members to immerse themselves in a story from start to finish increases their enjoyment but also their likelihood to tell their friends, which then means more people watch, join and stay with Netflix,” the company said.

A new season of British royalty drama “The Crown” and a sequel to 2019 movie “Knives Out” also will be released during the fourth quarter.



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Tyler Cowan